{"id":7464,"date":"2023-01-24T05:10:16","date_gmt":"2023-01-24T05:10:16","guid":{"rendered":"https:\/\/tkoboxingclub.com\/?page_id=7464"},"modified":"2023-01-24T05:15:07","modified_gmt":"2023-01-24T05:15:07","slug":"job-title-customer-service-supervisor","status":"publish","type":"page","link":"https:\/\/tkoboxingclub.com\/job-title-customer-service-supervisor\/","title":{"rendered":"JOB TITLE: CUSTOMER SERVICE SUPERVISOR"},"content":{"rendered":"<style type=\"text\/css\"><\/style><div id=\"cmsms_row_671213c8e54870_75428973\" class=\"cmsms_row cmsms_color_scheme_default\">\n<div class=\"cmsms_row_outer_parent\">\n<div class=\"cmsms_row_outer\">\n<div class=\"cmsms_row_inner\">\n<div class=\"cmsms_row_margin\">\n<div class=\"cmsms_column one_first\">\n<div class=\"cmsms_text\">\n<p>&nbsp;<\/p>\n<p><span style=\"color: #000000;\"><strong>JOB CODE: 7220<\/strong><\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>VACANT: 2 POSITIONS<\/strong><\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>SALARY: \u00a325,700.00 per annum <\/strong><\/span><\/p>\n<p><span style=\"color: #000000;\"><strong><u>Job Description: <\/u><\/strong><\/span><\/p>\n<p><span style=\"color: #000000;\">As a Customer Service Supervisor the candidate will be a key player in the successful and safe operation of the business whilst motivating and inspiring our dedicated teams to deliver an excellent customer experience. The candidate is expected to plan, organise and co-ordinate among internal resources for receiving and dealing with responses and complaints or further requirements of customers and supervise the time to ensure sooth customer service operations.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #000000;\"><strong><u>Entry Requirements of this Job: <\/u><\/strong><\/span><\/p>\n<p><span style=\"color: #000000;\">The minimum requirement for this job is that the candidate must possess a BTEC\/SQA award, A levels\/H grades or equivalent qualification. However experience in working in similar position for long time will be considered and preferred.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #000000;\"><strong><u>Tasks required by this job include: <\/u><\/strong><\/span><\/p>\n<p><span style=\"color: #000000;\">As a marketing executive, you will need to:<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Looking after the roster\/shifts for all staff under your supervision.<\/span><\/li>\n<li><span style=\"color: #000000;\">Monitoring on-going compliance with procedures in order to ensure best service to the customers.<\/span><\/li>\n<li><span style=\"color: #000000;\">To supervise the team who work on floor to ensure best service to the trainee boxers<\/span><\/li>\n<li><span style=\"color: #000000;\">Ensure that the plan and policy decision of the manager is complied with the team in order to ensure smooth running of business<\/span><\/li>\n<\/ul>\n<ul>\n<li><span style=\"color: #000000;\">Record and report all accidents &amp; operating incidents<\/span><\/li>\n<li><span style=\"color: #000000;\">discusses customer responses with other managers with a view to improving the service provided;<\/span><\/li>\n<li><span style=\"color: #000000;\">develops and implements policies and procedures to deal effectively with customer requirements and complaints;<\/span><\/li>\n<li><span style=\"color: #000000;\">Deal with each complaint immediately to ensure proper customer service.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7464","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.6 - 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